Unless otherwise stated, service fees are $100.00 per direct treatment hour. Report preparation and treatment planning is also charged at an hourly rate; amounts are kept reasonable.

Please speak to me if a payment plan will make it feasible for you to access services.

Invoices are sent out monthly by mail for all services provided during the previous month. The full invoice amount must be paid within 30 days, or interest rate of 2.5% per month will be incurred.
Many personal health benefits plans provide coverage for speech-language pathology, similar to physiotherapy or chiropractors. We are regulated health care providers, and as such, are covered under plans. The amount of coverage varies from plan to plan.

Personal payments and credit cards are also accepted. Please make cheques payable to Two-Way Street Communication Services.

Veteran's Affairs Canada also provides substantial subsidies for war veterans requiring speech pathology services and I am a registered provider with Blue Cross.
Without 24 hours notice of intent to cancel an appointment, I reserve the right to charge you the full amount for the appointment. The amount of planning and preparation that goes into your sessions, and my inability to use that time for some else who needs it, given the lack of advance notice are the rationale behind this policy.

Because treatment has been recommended at an interval judged necessary for therapeutic gains, cancellations will require rebooking a makeup session within a week’s time.
Fee Information
Cancellation Policy
Appointments are typically booked one week in advance, or a routine treatment session is arranged by mutual agreement in advanced. As a sign of mutual respect, please be on time for the agreed upon appointment.

I provide 15 minutes maximum grace period, after which time there will be not enough remaining time to cover the activities planned for that session, the appointment will need to be rebooked, or you will be charged.
Financial Resources
Infection Control policies are followed by the clinic, and treatment areas and tools are disinfected and cleaned commercially on a regular schedule.

Your health care privacy is very important. Please click on this link to view Two-Way Street Communication Services'
Privacy Policy
Privacy Policies and Infection Control